Job Description

As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.


Nalco Water, an Ecolab Company, seeks a Technical Service Representative to join its industry leading sales and service team. You'll be responsible for partnering with Sales Representatives on executing service plans in district accounts, and in addition, will grow revenue and profit for your own territory. This role will expand your responsibilities towards a career in technical sales. You'll develop a consultative sales approach and will build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you'll also convert strategic competitive accounts and sell new technologies to current customers.

What's in it For You:

• You will join a growth company offering a competitive base salary, bonus structure and benefits
• A company vehicle and cell phone
• A long term, advancing career path in service, sales or management
• Access to the industry's most innovative training programs
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do:

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans
• Support current customers, in your own defined territory, to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales
• Develop strong relationships with key stakeholders in your territory and in district accounts you support
• Generate and execute sales plans in your existing customer base and with prospective customers to meet defined profit increase goals. Target % sales time will be approximately
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels
• Actively sell and support Nalco innovations and technology in both your own assigned territory and in the strategic district accounts where you provide service support to other District Sales Representatives

Territory/Location Information:


This position is based in


Territory covers about a radius of the surrounding area


Targeted accounts are within the industries

<%> overnight travel required


As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.


Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.

Minimum Qualifications:

• Bachelor's degree
• 2 years of technical sales or field sales support experience
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• Immigration sponsorship is not available for this role

Preferred Qualifications:

• Must have a strong mechanical aptitude
• Bachelor's degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.)
• Water treatment or specialty chemical industry experience
• Working knowledge of OR operations, wet end chemistry, pulp mill operations>

About Nalco Water:


In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

Our Commitment to Diversity and Inclusion



Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.