Job Description

An incident manager is responsible for managing incidents from start to finish, including planning, coordinating, and reporting on the incident response. They are the point of contact for major incidents and are in charge of ensuring that incidents are resolved quickly and effectively. Here are some responsibilities of an incident manager:

• Incident response Coordinate and direct all aspects of the incident response, including establishing and maintaining incident response procedures
• Communication Communicate with senior management and other stakeholders, providing regular updates on the status of the incident
• Incident reviews Identify, initiate, schedule, and conduct incident reviews to identify areas for improvement
• Preventive measures Implement preventive measures to reduce the likelihood of future incidents
• Incident documentation Document incident details, causes, and resolution actions for future reference
• Process improvement Establish continuous process improvement cycles to review and enhance the incident management process

Some skills that are useful for an incident manager include: Excellent communication skills, Analysis and problem solving skills, Stakeholder management skills, Ability to remain calm under pressure, and Ability to respond quickly to changing situations.

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person