Job Description

We have urgent requirement for 5 Star property in Raipur

Profile: General Manager

Experience: Should be in 4-5 years in 5 star hotel

HOTEL GENERAL MANAGER DUTIES AND RESPONSIBILITIES:

• Oversee the operations functions of the hotel, as per the Organizational chart.
• Hold regular briefings and meetings with all heads of departments.
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead all key property issues including capital projects, customer service, and refurbishment.
• Handling complaints, and overseeing the service recovery procedures.
• Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating Budget, Marketing, and sales Plan and Capital Budget.
• Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short and long-term strategic goals for the property.
• Developing improvement actions, and carrying out cost savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies
• Closely monitor the hotel's business reports daily and make decisions accordingly.
• Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, are on target and accurate.
• Maximizing room yield and hotel/resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial report for the owners and stakeholders.
• Draw up plans and budgets (revenues, costs, etc.) for the owners.
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Act as a final decision maker in hiring a key staff.
• Coordination with HOD's for the execution of all activities and functions.
• Overseeing and managing all departments and working closely with department heads daily.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to hotel team members.
• Lead in all aspects of business planning.
• Respond to audits to ensure continual improvement is achieved.
• Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
• Assisting in residential sales as and when required and developing strong sales prospects.
• Responsible for safeguarding the quality of operations both (internal & external audits).
• Responsible for legalization, Occupational Health & Safety Act, fire regulations, and other legal requirements.

POSITION TITLE: General Manager / Hotel Manager

REPORTS TO: Managing Director / Area General Manager / Owner

if you want to apply then send your cv

Job Type: Full-time

Pay: ?45,000.00 - ?70,000.00 per month

Schedule:

• Day shift

Experience:

• Hotel Manager: 4 years (Preferred)

Work Location: In person