Job Description

• Colt is a leading global telecommunications firm
• Fast moving environment, delivering cutting edge solutions to customer

About Our Client

At Colt we are changing the perception of our business and industry sector. As part of this transformation we are growing new services and teams to facilitate and drive the business to the next level.

Colt provides world-class network and communications services to information-intensive businesses across Europe, Asia and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care.

The primary function of the engineer is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes in the circuit for service related incidents for all Colt products delivered over the Transmission network with 24x7 responsibilities. Develops customer solutions to address a variety of business problems across Transmission domain. Acts a point of contact on multiple functional areas related to Transmission technologies and able to configure the Circuits on different vendors, Technologies and various NMS

• Assurance (Fault resolution) for service-related Circuits / incidents for Transmission products/services. This will need live troubleshooting on Colt\'s Transmission Circuits to resolve customer/network faults
• Configuration/Testing of Circuits on COLT Network on various NMS Ciena, Accedian, Alcatel Lucent. NSN (Aspen Manager), Modular MSP (Planet Operate NMS)
• To ensure the Circuit is configured Alarm free state in the network.
• Carry out system checks and circuit configuration checks in tools to confirm service configuration, status and presentation.
• Documentation, recording and updating circuit details in Siebel, XNG, OHS as and when required.
• Working on planned maintenance of customer circuits in coordination with stakeholders to resolve issues on customer service.

The Successful Applicant

• Skills & Experience- 5-8 years of experience in relevant sectors.

• Provisioning/Assurance/Migration/Config/Fault Management/2nd level core troubleshooting experience on Colt transmission network, equipment & customer circuits/services and management systems: Marconi, ALU, Lucent, Nortel, Nokia, NSN, Siemens, Overture, Adva, Infinera, Aspen, CYAN (MMSP), Planet operate etc.
• Good Knowledge base on MSP (MMSP, NSN), and legacy SDH - Alcatel Lucent ADM-, Marconi SMA-, MSH-, Nortel TN-, OM- series equipment.
• A good understanding and proven provisioning /troubleshooting experience in some of the following: MSP, MMSP, ATM, Frame Relay, PCM, Carrier Ethernet, WDM, DWDM, TDM, ADM, DCS, DXC.
• Able to demonstrate a high level of capability to provisioning & resolve incidents and enquiries, from a second level perspective, for all product groups.

• Qualifications- Industry recognised qualification in Transmission or equivalent experience and training relevant to a Second Level engineer (formal Degree in Engineering/Technology is must).

• Fluent in English (written and spoken).
• Able to demonstrate the developed skills needed to perform complex tasks, and the ability to find solutions in a timely manner.
• Good knowledge of MS Office products (Excel, Word, Outlook)

What\'s on Offer

What we offer:

Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognizes the importance of a work life balance.Some benefit examples are:

• Flexible working and relaxed dress code
• Two days annually to spend on volunteering opportunities
• Access to Online-learning Platform
• Business mentoring
• option of parking slots in the Colt Campus
• lunch vouchers