2nd Line Support Risk Tech

Year    Mumbai, Maharashtra, India

Job Description


Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who\'ll think out of the ordinary and we put them in environments where they\'ll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.IBIS SupportThe team is tasked with ensuring the smooth operation and maintenance of risk technology systems, including the daily Everest batch runs and month end processes, OMC, RatingHub and other risk technologies.The plan is also to expand the remit to incorporate regular functions currently handled by risk tech development teams thereby transferring the workload and will also include support of the ODP risk related tech functions.We are seeking a strong developer with a solid background in data warehousing, MS SQL & SSIS and desirable Azure skills to join our team.The successful candidate will be responsible for providing second line support for the Mumbai based IBIS Support team.Responsibilities:

  • Assume responsibility for escalated issues which 1st line support cannot resolve.
  • Provide in-depth trouble shooting and technical support.
  • Perform complex diagnostics and repairs not possible from 1st line support.
  • Devise and implement bug fixes, automation, enhancements to solutions managed by IBIS Support.
  • Interact with 3rd line support or specialised teams if further escalation is required.
  • Recommend improvements to 3rd line support when discovered.
  • Provide training to 1st line support team to enhance capability in the team.
  • Ensure that all work is completed in accordance with established standards and procedures.
  • Provide support to end-users to ensure that they understand and can effectively use credit risk solutions.
  • Monitor and report on solution performance, risks, and issues.
Technical Skills:
  • Strong MS SQL and SSIS skills.
  • Strong knowledge and experience of data warehousing, ETL, and data integration.
  • Knowledge and experience in creating, designing, and implementing data models that support business processes and requirements.
  • Experience with Power BI for data visualization and reporting.
  • Understanding of credit risk management and data engineering concepts.
  • Familiarity with Azure and migration of systems into this cloud environment.
  • Familiarity with Agile development methodologies.
Personal Attributes:
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Able to take ownership.
  • Self-motivated.
  • Delivery focused.
  • Attention to detail.
  • Able to manage different priorities.
  • Strive to improve working environment and processes.
Qualifications:
  • Bachelor\'s degree in Computer Science, Information Systems, or related field.
  • 5+ years of experience as a Developer, preferably in the financial services industry.
As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.MonetaryNon-contributory Pension & Discretionary BonusLife & Income ProtectionLife Assurance, Critical Illness & Income ProtectionEmbedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It\'s a responsibility we all share and is integral to our purpose and values as an organisation.Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same - if the role excites you, please don\'t let our person specification hold you back. Get in touch!Recite MeWe commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the \'Accessibility Options\' link at the top of the page.The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at who will be happy to assist.Loading...Close mapLocationMumbai607, 6th Floor, The Capital, A - Wing, Bandra Kurla Complex, Bandra East, Mumbai, India, 400051Loading...Meet the recruiterSantosh SidduWe commit to ensure that everyone is fairly assessed during our recruitment process.Let us know if you need any reasonable adjustments to complete your application.Loading...Share this pageJob AlertsCreate an alert subscription based on this JobBenefitsPensionPrivate Medical CoverVirtual GPGym DiscountsPsychologist ServiceAnnual LeaveLife AssuranceLoadingXLoading...Email*span class="labelText">Email
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Investec

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Job Detail

  • Job Id
    JD3368677
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year