Job Description

Job Title: 12th Pass Job Vacancy in DelhiLocation: Delhi, India
Department: Various (Customer Service, Sales, Data Entry, Support, etc.)
Reports to: Team Leader / Department Head:A 12th Pass Job Vacancy in Delhi presents an excellent opportunity for individuals who have completed their 12th-grade education and are looking to begin their professional careers. This role offers a wide variety of positions in different sectors such as customer service, data entry, sales support, and administrative roles. The position is ideal for those who are motivated, eager to learn, and ready to take the first step into the workforce.Key Responsibilities: * Customer Service Support:

• Customer Inquiries: Handle customer inquiries via phone, email, or chat, providing information regarding products, services, or policies.
• Issue Resolution: Assist customers in resolving complaints or concerns effectively, offering solutions that align with company policies.
• Order Processing and Follow-ups: Support customers with order processing, status updates, or return/exchange processes and ensure that any pending issues are addressed promptly.
• Sales Support and Assistance:

• Product Promotion: Assist in promoting products or services through various channels, such as calls, emails, or face-to-face interactions.
• Lead Generation: Help identify potential leads and assist in converting them into customers. Maintain accurate records of all prospects and follow up when needed.
• Data Entry for Sales Records: Enter and maintain sales information, customer records, and feedback into CRM systems or databases.
• Data Entry and Administrative Tasks:

• Data Management: Perform routine data entry tasks, ensuring accurate input of customer details, financial records, or inventory data.
• Documentation: Assist in organizing, filing, and updating company documents, reports, or records both digitally and physically.
• Support for Office Operations: Help with general administrative tasks like scheduling appointments, managing office supplies, and preparing documents or presentations as required.
• Social Media and Online Support:

• Online Communication: Assist with managing the companys social media accounts or websites, responding to customer comments, queries, or reviews in a timely manner.
• Content Moderation: Monitor online conversations or content, ensuring compliance with company guidelines and maintaining a positive brand image.
• Field/On-Site Support (For Relevant Positions):

• Customer Visits: For roles that require fieldwork, travel to customer locations, assist with product demonstrations, or collect feedback and reports.
• Inventory Management: Assist in managing stock levels, verifying inventory, and ensuring that items are well-organized for distribution.
• Other Duties as Assigned:

• Assist team members or departments with ad-hoc tasks, project coordination, or support as needed.
• Ensure smooth daily operations within the organization by providing essential administrative or operational help.

Skills and Qualifications:

• Educational Requirements: Must have completed 12th grade from a recognized board. Graduates are welcome to apply for more specialized positions.
• Communication Skills: Good written and verbal communication skills are essential for interacting with customers and team members.
• Basic Computer Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the ability to learn new software tools quickly.
• Attention to Detail: Strong organizational skills, with a focus on accuracy in data entry, customer records, and documentation.
• Customer-Oriented Mindset: A positive attitude and the ability to assist customers in a professional, friendly manner.
• Adaptability: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Team Player: Willingness to collaborate with others and support various teams within the organization.

Experience:

• Freshers Welcome: No prior professional experience is required, though any experience in customer service, data entry, or sales is an advantage.
• Training Provided: On-the-job training will be provided to help individuals learn the specific requirements of the role and the companys procedures.

Working Hours:

• The role is typically a full-time position, with working hours from Monday to Friday. Some positions may require occasional weekend work or rotational shifts depending on the industry.

Career Growth Opportunities:

• There are plenty of growth opportunities for those looking to develop their career. Employees can move into senior customer service roles, administrative positions, or management tracks based on their performance and interests.

Salary and Benefits:

• Competitive salary based on experience and skills.
• Benefits such as health insurance, paid time off, and performance-based incentives may be offered, depending on the company.

Conclusion:The 12th Pass Job Vacancy in Delhi is an exciting opportunity for individuals who have completed their 12th-grade education and wish to enter the workforce. This role offers a variety of positions across multiple industries, from customer service and sales support to data entry and administrative tasks. With competitive salary options, on-the-job training, and ample growth opportunities, this position provides a solid foundation for career development. Motivated, detail-oriented individuals who are eager to learn and work in a dynamic environment are encouraged to apply.

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