Areas of Responsibility & brief descriptionDesign and develop Customer Care (Complaints, Refunds & Social Media channels) procedures & modulesDevelop service level standards focused on response times and issue resolution.Take ownership of customer issues and follow up with problems through adequate…
Position Title: Officer – Operations Job Description JD – VFS Global – Operations – Officer Organization VFS Global Services Pvt. Ltd. Purpose of the role •To facilitate the VISA application process & handle front office & back office operations conducted…
Position Title: Officer – Operations Job Description JD – VFS Global – Operations – Officer Organization VFS Global Services Pvt. Ltd. Purpose of the role •To facilitate the VISA application process & handle front office & back office operations conducted…