The urban momos

JOB TITLE Team Member Job Description: Top Duties and Qualifications Job Responsibilities • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. • Input orders into a point-of-sale system and accept payment using a credit / debit card or UPI, calculating change accurately and quickly as required. • Work together with the kitchen team to prepare food such as Momos, Burgers, Wraps, Fries, Crunch Delight, Veg. Delight, Coolers, Shakes, Refreshers and etc. while following cooking instructions, safety procedures. • Use specific kitchen equipment such as Electric Tandoor, Induction, Steamer, Fryer, Ice Crusher, Mixer Grinder and Microwave to prepare food to customer’s preference. • Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed. • Handle guests concerns and complaints professionally and calmly to resolve problems according to restaurant policy. Job Skills & Qualifications Required: • Must be at least 18 years old and fluent in English. • Flexible to work at night, weekends, and holidays • Ability to stand for long hours at a time and work in a fast-paced environment • Positive attitude and commitment to customer satisfaction • Proven work experience as a Restaurant Cook in a reputable Restaurant, Cook, or a similar role in the Hospitality industry. • Ability to work independently or in a team environment. • Sound knowledge and understanding of cooking procedures. • Experience in the preparation of cold / Hot food items / beverages • Knowledge of food sanitation and health code. • Excellent communications skills. • Strong understanding of food handling techniques. • Willingness to work in a high-temperature environment. • A highly customer-oriented individual. • Ability to solve a problem independently. Team Member Duties: • Assist Manager with Regular Routine work. • Handle / operate POS (Point of sale), Steamer, fryer, induction, & beverages station • Ensuring that the kitchen area, equipment and utensils are cleaned. • Weighing, measuring, mixing, and preparing ingredients according to recipes posted. • Checking food and ingredients for freshness. • Arranging and garnishing dishes.(eg .pan-fried topped up with spring onion) • Working well under pressure and within the time limit. • Morning shift: • Open restaurant, & Prepare for service. • Setting up and organizing the food station. • Music and interior lights to be switch on • Check and prepare vegetables for service • Various Dips to prepare (Hot garlic, White, Peri-Peri, Mayo, Mint) • Prepare steamer for service. • Filter fryers oil and make it ready for service • Make in place consumable items ( Boats, Boxes, Packing, Tapes, Dips, Sauces, Forks, fruit forks, straws, butter paper, trays, glasses, Glass lids, various seasoning) • Prepare white sauce and if required Peri Peri sauce. • Check sauce bottles and refill accordingly maintain clean and tidy. • Overview for housekeeping. • Thorough check for hygiene and cleaning. • Be presentable at the times. • Evening shift: • Check designated work station for service. • Check and prepare vegetables for service • Various Dips to prepare. • Setting up and organizing the food station. • Make in place consumable items ( Boats, Boxes, Packing, Tapes, Dips, Sauces, Forks, fruit forks, straws, butter paper, treys, glasses, Glass lids, various seasoning) • Prepare white sauce and if required peri peri sauce. • Check sauce bottles and refill accordingly maintain clean and tidy. • Overview for housekeeping • Thorough check for hygiene and cleaning • Be presentable at the times. • Prepare restaurant for closing. • Clean Kitchen and work stations inc. Equipments Accordingly. • Remove garbage from kitchen and from dining area. • Close restaurant and verify all electrical appliances are off. • Work as a team. • Handling multiple food orders at the same time. • Training the junior staff, if necessary. • Maintaining the quality and standard of the food. • Storing the food ingredients in a proper hygienic way. • Following all the food sanitation and hygiene procedures. • Maintaining the kitchen stock levels and restocking, if needed. Store Keeping Duties: • Stock Inventory of deep freezer items (eg. Momos, patties, ice cream, ch. popcorn, ch. Tikka, ch. Wings, paneer tikka, CCR, potato pops, potato wedges, spring roll, French fries.) • Soft drink (Inventory and Order) • Burger bun (Inventory and Order) • Vegetables (Inventory and Order) • Sauce (Inventory and Order) spl. CCB to raise requisition if less than 5 pkts • Coolers and crushes (Inventory and Order) • And any other Consumable item