Sumago Infotech

Customer Support: Respond to customer inquiries via phone, email, or in person, providing product/service information, troubleshooting issues, and ensuring timely resolutions. Team Management: Coordinate and support customer service representatives, ensuring they adhere to company standards and provide quality service. Issue…

Office Management: Oversee daily office operations, including coordinating office activities and managing schedules. Maintain office supplies and equipment, ensuring everything is in working order. Communication: Serve as the first point of contact for clients, visitors, and employees. Answer phone calls,…

• Respond to Inquiries: Address customer inquiries via phone, email, and live chat promptly and professionally. • Resolve Complaints: Handle and resolve customer complaints efficiently, ensuring a positive outcome. • Provide Information: Offer accurate information about products and services. •…