Ritu Automobiles Pvt Ltd
• Supervising Workshop/Service Operations : • Manage the daily activities on the service floor or workshop. • Allocate tasks to technicians, mechanics, or assembly line workers based on priority and skillset. • Ensure that repairs, servicing, or manufacturing processes are…
• Customer Relationship Management • Build and maintain strong relationships with customers. • Provide excellent customer service and address queries or complaints promptly. • Sales and Business Development • Identify and approach potential customers through networking, referrals, or cold calls.…
Customer Interaction • Greet customers and provide a warm, professional welcome. • Understand customer needs, preferences, and queries. • Guide customers about products, services, promotions, and company policies. 2. Complaint Handling and Resolution • Address customer complaints and resolve issues…
Sales and Revenue Generation • Identify and approach potential customers to sell products or services. • Achieve or exceed monthly and quarterly sales targets. • Manage sales pipeline and forecast sales performance. 2. Customer Relationship Management • Develop and maintain…
Customer Interaction • Greeting and Consultation : Welcome customers and listen to their vehicle related concerns or service requests. • Needs Assessment : Understand the customer’s requirements and suggest appropriate services or repairs. • Explain Service Details : Clearly explain…
Administrative Support • Organizing and managing company documents, records, and files. • Preparing and maintaining reports, presentations, and correspondence. • Handling office related communications and ensuring timely responses to internal queries. 2. Data Management • Entering, updating, and maintaining data…
• Customer Engagement • Greet customers promptly and professionally. • Understand customer needs, preferences, and budget to recommend suitable vehicles. • Conduct product demonstrations and explain key features, specifications, and benefits of two wheeler models. • Sales Process Management •…
• Greet customers as they arrive at the dealership for vehicle servicing and repairs. • Listen to customer complaints, concerns, and requests regarding their vehicles and note them down accurately. • Advise customers on required maintenance, repairs, and servicing based…
DMS Software Management : • Efficiently manage and operate the Suzuki DMS software for all dealership operations. • Ensure accurate and timely data entry for customer inquiries, vehicle sales, and after sales services. • Update customer records and vehicle inventory…
1. Prospecting and Lead Generation: Identifying potential clients through various methods such as networking, cold calling, and market research 2.Sales Presentations: Presenting products or services to prospective clients, demonstrating their benefits and features. 3. Client Relationship Management: Building and maintaining…