L1 support role work as an intermediate level between Help desk, Network monitoring team/Transmission NOC/Field/DC and L2 support. The Level 1 Support role maintains "ownership" of all network event raised incidents throughout their lifecycle (except hierarchical escalations) Responsibilities: Own all…
b'Requirement: Educational background Graduate/Engineering Minimum 5+ years of relevant IT experience Good Communication and Writing Skills Keywords: Server, Domain, NAS, Antivirus, Backup, Tools & Utility, Apple, Hardware, IT enabled services. Windows Patching, Vulnerabilities fix Key Responsibilities: Maintenance, Installation and configuration…