Project X Placements

b'\xe2\x80\x8bROLES AND RESPONSIBILITIES Responsible for voice support as an advisor. Provide support to customers/clients on the phone, remote access Inbound customer queries (billing, rate plans, service activations, credits and adjustments, technical troubleshooting & complaints). Take ownership of cases escalated from…

b'ROLES AND RESPONSIBILITIES Respond to customer inquiries via inbound calls in a timely and professional manner Investigate customer complaints and work towards resolving customer issues effectively Provide accurate and up to date information about Trainline services to customers Document customer…

b'\xe2\x80\x8bROLES AND RESPONSIBILITIES Provide first call resolution & build sustainable relationships & engage customers by taking the extra mile Interact with UK based customers, providing efficient and courteous service. Address inquiries, resolve issues, and offer support related to motor insurance.…