Pluck

Key Accountabilities: Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information…

Key Accountabilities: Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Knows the teams of customer service and Industry SLA (Service level agreement). To Maintain and Improve the NPS.…