pkinsurance and finaance

Responsibilities: • Making calls to potential customers • Explaining company services and products • Maintaining daily call records • Submitting daily progress reports • Telecaller Role and Responsibility • Knowing all the details of the product or service offerings. •…

• Responsibilities • Answering phones and explaining the product and services offered by the company. • Contacting existing customers as well as prospective customers using scripts. • Obtaining customer information and other relevant data. • Asking questions to the customer…

• Managing a team of representatives offering customer support. • Overseeing the customer service process. • Resolving customer complaints brought to your attention. • Creating policies and procedures. • Planning the training and standardization of service delivery. • Selecting and…