about the roleTo provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targetsabout youAny Degree or Diploma in Electronics/Computers or science required. CCNA, CCNP 2…
about the rolekey accountabilities Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network. Log and track…
about the roleTo provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targetsabout youGood network support knowledge and experience.Service oriented, customer focused with good customer…
about the role1. Job PurposeThe role of the HR advisor is responsible to provide a single point of contact support for handling all HR transactions, queries and requests through case mgt. tool and other areas \xc2\xb7 This role is also…
about the role1.MissionsAs a SIE/SLM Process OPS, your role is to facilitate and improve the work of operational teams during the build and run phases of OCBs offers. The objective is to maintain the coherence between the Information System, the…
about the roleGood network/VOIP support knowledge and experience .Service oriented, customer focused with good customer service skills .Good networking/communications background .Experience in one or more of the following: IP telephony, CUCM, Voice gateways protocols & cisco unitY, Genesys & Nice…
about the role Customer ticket acknowledgement (responsive mode) Analysis of the customer\'s request by describing the incident in coherence with the elements of the contract Evaluate the importance of the incident to the customer and assigning the processing priority. Record…
votre rôle key accountabilities key result / decision areas (outcomes) Customer engagement and support: • Responsible for customer requests execution and day to day account activities in order to maintain and enhance customer relationships, provides input and manages action plans…
votre rôle Strategic HR Advisory: Collaborate with senior management, business leaders and global HRBP’s to understand HR needs and provide strategic guidance and support. Develop and implement HR strategies, policies, and programs that align with the organization's objectives and promote…
votre rôle Act as a HR Consultant to 2 3 business verticals, supporting business leaders and HRBPs for all HR related interventions and help manage entire employee life cycle from entry to exit as well as manage various internal projects…
votre rôle • Primary responsibility is to provide Tier 2 network security support of Firewall environments supporting multiple customers. • This position interfaces with external clients and is highly visible. • Responsible for general architecture, initial configurations and subsequent management…
votre rôle The Senior Technical Implementation Manager STIM is an expert role mastering the network solutions and their integration, and is the authority for any changes applied on the customer network, on a “pool of resources” basis, supporting customer projects…
votre rôle Vendor Manager is responsible to manage relationship with one or multiple vendors to derive best value for Businesses and Customers. Vendor Manager is expected to single point of contact for International Business Operations for vendor and responsible to…
Votre rôle AS a Senior IT Solution Architect you will : • Work with the product management team to understand the use cases, requirements and develop and present technical solutions • Design innovative solutions based on State of the Art…
Votre rôle The Architect, in order to accompany the development of the Customers Solutions, help to orient the thinking and the build of the virtualized infrastructures, with partners Solutions: • Help in pre sale step for the technical qualification for…
about the role\xc2\xa6 YOUR ROLE\xc2\xa6 \xc2\xbf Within International Carriers, the Customer Support Center provides after sales service for international customers (GAFAM internet players and Operators).\xc2\xa6 Joining us is the opportunity to work in an international and multicultural environment, with a…
about the roleThe Order to Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows.Key Result Areas: Produce on a monthly basis the invoices according to the…
about the role To create the orders, Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end to end project manage by coordinating with internal specialist teams. Release the change in customer agreed window…
about the roleYOUR ROLE Within Orange Wholesale International , the Customer Support Center provides after sales service to international customers (Operators and GAFAM internet players). Joining us is an opportunity to work in an international and multicultural environment, with great…
about the roleTo create the orders, Deliver all Moves, Adds & Changes on customer network connections, performing technicalfeasibility study and end to end project manage by coordinating with internal specialist teams.Release the change in customer agreed window time by leading…
b'votre r\xc3\xb4le The role of the APM is to lead large and complex projects and to take responsibility for the achievement of the agreed goals and objectives. A APM will spend the majority of their time project managing a large…
b'votre r\xc3\xb4le To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements) Service Level Management Prepare and publish Program Plan (including Program Structure / Roadmap / Governance Matrix) of…
b'votre r\xc3\xb4le Work with product, Technical and Customer Support on identifying problems in different areas where machine learning/statistics can help. Present your findings to both technical and non technical audiences. Lead traversal technical discussion with CTIO and GDO team Participate…
b' votre r\xc3\xb4le To create the orders, Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end to end project manage by coordinating with internal specialist teams. Release the change in customer agreed window…
about the role Hands on experience and strong programming skills in Python and SQL. Must have practical exposure to scientific software development packages like numpy, scipy, pytorch, pandas, scikit learn or seaborn. Designing, developing, and researching Machine Learning systems, models,…
b' votre r\xc3\xb4le To create the orders, Deliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end to end project manage by coordinating with internal specialist teams. Release the change in customer agreed window…
b'votre r\xc3\xb4le 1 scope Function reports to Associate System Software Engineer Head of Software Incubation Mission / role purpose We are seeking a dedicated and experienced System Software Engineer to join our dynamic IT support team. This role requires providing…
b'votre r\xc3\xb4le 1 scope Function reports to Senior Software Engineer (Full Stack Developer) Head of Software Incubation Mission / role purpose We are looking for a Senior Software Engineer (Full Stack Developer) with experience in engineering and software architecture design…
b'votre r\xc3\xb4le 1 scope Function reports to Software Engineer (Full Stack Developer) Head of Software Incubation Mission / role purpose We are looking for a Software Engineer (Full Stack Developer) with experience in engineering and software architecture design that will…
about the role Hands on experience and strong programming skills in Python and SQL. Must have practical exposure to scientific software development packages like numpy, scipy, pytorch, pandas, scikit learn or seaborn. Designing, developing, and researching Machine Learning systems, models,…
about the role First interface in UC solutions, working with engineering team for new technologies, solutions and vendors (Cloud/on prem/hybrid) Work with customer for the Data gathering (existing setup, greenfield) Gap analysis. Work on the HLD and agree with customer…
about the role First interface in UC solutions, working with engineering team for new technologies, solutions and vendors (Cloud/on prem/hybrid) Work with customer for the Data gathering (existing setup, greenfield) Gap analysis. Work on the HLD and agree with customer…
about the role First interface in UC solutions, working with engineering team for new technologies, solutions and vendors (Cloud/on prem/hybrid) Work with customer for the Data gathering (existing setup, greenfield) Gap analysis. Work on the HLD and agree with customer…
b' votre r\xc3\xb4le The role of the APM is to lead large and complex projects and to take responsibility for the achievement of the agreed goals and objectives. A APM will spend the majority of their time project managing a…