• Greets and welcomes arriving guests • Escorts customers to their tables or the waiting area • Takes reservations and assigns guests on the waiting list • Answers phone calls and customer inquiries • Assists restaurant staff when necessary •…
• Reservations: Take reservations for rooms or events, and process them accurately • Customer service: Answer phone calls and assist guests with requests • Payments: Obtain payment information and process credit and debit card payments • Special requests: Assist guests…
• Perform all check in and check out tasks. • Manage online and phone reservations for direct queries. • Inform customers about payment methods and verify their credit card data. • Register guests collecting necessary information (like contact details and…