MGT TATA MOTORS PVT Ltd

• Source leads from digital platforms such as Facebook, Instagram, BikeDekho, Ather's digital platforms, and other online channels. • Ensure all leads are accurately documented and updated in the CRM system. • Proactively follow up on leads through calls, emails,…

• Lead Management: • Follow up with leads generated from digital platforms (e.g., Facebook, BikeDekho). • Maintain and update the lead database in the CRM system. • Customer Interaction: • Call potential customers to understand their preferences and requirements. •…

• Greet and interact with customers in a friendly and professional manner. • Address customer inquiries related to billing and service costs. • Accurately process cash, credit, and debit card transactions. • Issue receipts, change, and invoices for services rendered.…

• Maintain and update databases with accurate data entry. • Compile and analyze data as required by management. • Handle data extraction, verification, and validation for reports. • Organize and maintain office files and documentation. • Keep records of invoices,…

• Advises customers about necessary service for routine maintenance. • Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. • Confers with customers about inspection results, recommend corrective procedures and prepare work…

• Administer and maintain the CRM system, ensuring data accuracy, integrity, and security. • Customize and configure the CRM platform to meet the organization's specific needs. • Implement upgrades and patches as necessary, staying informed about new features and functionalities.…

• Handle incoming customer inquiries through various channels, including phone calls, emails, and in person visits. • Provide information about available bike models, features, pricing, and promotions. • Assist customers in selecting the right bike based on their preferences and…

• Monitor, track, and manage leads generated through Facebook, Instagram, and other digital platforms. • Follow up promptly with all incoming leads to ensure timely engagement. • Categorize leads based on potential and maintain a robust lead pipeline. • Effectively…

• Maintain optimal stock levels of spare parts to meet customer and workshop demands. • Monitor inventory turnover, reorder parts as necessary, and minimize obsolete stock. • Conduct regular stock audits and reconcile discrepancies. • Attend to customer inquiries and…

• Sales Generation: • Actively seek out new customers through cold calling, networking, and social media. • Promote and sell bicycles to individuals, retailers, and corporate clients. • Achieve and exceed sales targets on a weekly, monthly, and quarterly basis.…