• Provide upscale guest service experiences for clients throughout their stay • Ensure clients are properly greeted upon their arrival • Monitor daily bookings and ensure assigned rooms are prepared prior to check in • Coordinate luggage collection and storage…
• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. • Scheduling staff shifts and organizing replacements as required. • Investigating and addressing complaints regarding poor housekeeping service. • Providing training…
• Work closely with the directors, managers, maintenance, and operations team. • Assist in developing efficient procedures and schedules. • Ensure working standards and accurate procedures of housekeeping are followed. • Direct and motivate the team to meet company standards.…