INKARP TELECOM INDIA PRIVATE LIMITED

Customer Interaction: Respond to customer inquiries via phone, email, chat, or in person. Provide accurate information about products, services, and policies. Build rapport and maintain a positive relationship with customers. 2. Problem Solving: Handle and resolve customer complaints in a…

Make outbound calls to potential or existing customers to inform them about products or services. Answer questions and address customer inquiries about products, services, and policies. Gather customer information and maintain accurate records of calls in a database. Meet daily…

Office Management: Oversee and coordinate office activities to ensure operational efficiency. Manage office supplies, equipment, and inventory; ensure supplies are restocked and functional. Organize and maintain filing systems (physical and digital) and ensure accurate record keeping. 2. Communication and Correspondence:…

Handle Customer Inquiries: Receive inbound calls from customers and answer questions related to products, services, or account information. Manage outbound calls to follow up on customer inquiries, resolve issues, or conduct satisfaction surveys. 2. Troubleshoot and Resolve Issues: Assist customers…