b' Handle all queries/grievances efficiently and resolve customer queries received through our social media pages and provide satisfactory resolution. Recognize leads and forward it to Operations or Ecom team. Manage other medium of customer communication in a timely manner via…
Key Responsibilities / Deliverables: Excellent Communication Skills in English Should be able to do self correspondence Export Pre & Post shipment documentation DGFT related documentation for claiming incentives and preparing documents redemption of licenses Coordinate and track movement of consignments…
PREPARATION/CHECKING OF DRAWING(2D AUTOCAD & 3D INVENTOR) FOR WORK ORDER & QUOTATION. PREPARATION /CHECKING OF BOM , BOQ , PRICE BOM,STUFFING PLAN FOR WORK ORDER & QUOTATION. CHECKING THE CLIENT\'S DRAWING / ANNEXURE FOR COOLING TOWER WORK ORDER , ETC.…
Receive and answer emergency and non emergency calls Record all the calls Proactively address problems and suggest solutions Receive and dispatch orders Assess situation and prioritize calls Oversee the route of field units and track delivery status of products Coordinate…
Utilize advanced MS Excel functions to extract meaningful insights from raw data Generate timely and accurate reports for analysis at both department and client levels Develop and maintain comprehensive MIS reports using MS Excel Implement data analysis techniques to create…
Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and department directories. Maintains security by following procedures,…
Key Responsibilities / Deliverables: Excellent Communication Skills in English Should be able to do self correspondence Export Pre & Post shipment documentation DGFT related documentation for claiming incentives and preparing documents redemption of licenses Coordinate and track movement of consignments…
Utilize advanced MS Excel functions to extract meaningful insights from raw data Generate timely and accurate reports for analysis at both department and client levels Develop and maintain comprehensive MIS reports using MS Excel Implement data analysis techniques to create…
Roles and Responsibilities: Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management Lead generation on Potential Chats Maintain and track all customer records as per the process Ensure all the queries…