iEZ Shipping

• Supervising a team of customer support professionals. • Monitoring the entire customer service process. • Resolving customer issues brought to your attention. • Creating procedures and policies for effective customer service. • Planning how to train customer support professionals.…

• Maintain daily communication with dispatch center, confirming routes and scheduling crews • Keep accurate records of work completed and work remaining to ensure accurate billing and job completion • Maintain awareness of all traffic laws and ensure drivers adhere…