Hornet Infotech Pvt Ltd

Verify documents received from client co ordinators ?Work with client co ordinators in case of any query related to documents ?Resolving customer complaints brought to your attention ?Handling customer concerns and complaints in a timely manner ?Establishing a positive rapport…

Prepare, compile, and sort documents for data entry ??Verify and log the data input by ensuring its accuracy and completeness ??Transfer information from paper to digital formats using a range of transcription tools ??Perform high volume data entry using word…

Follow up with customers and ensure their needs Responding to customer inquiries, concerns, and complaints via email, and chat ?Resolving customer complaints and escalating issues as needed to the Answer inbound customer calls, emails, and chats in a timely and…