Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Strong phone…
Sales Support: • Assist the sales team with proposal preparation, presentations, and client follow ups. • Ensure timely and accurate documentation of client interactions and sales progress in CRM tools. Client Management: • Act as a point of contact between…