Helius Technologies

RESPONSIBILITIES: Gather and document clients’ requirements. Analyze and design solutions that solve clients' problems. Work with Product Manager, Developers and QA throughout projects. Create user manuals and configurations guides (written instructions and video tutorials). Write release notes and conduct user…

Title: Service Desk Analyst Work Location: Serangoon North, Singapore Candidates must be in Singapore. • Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. • Receives and responds…