Eserv Consulting
Analyze and solve customer queries through calls. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly…
Job Description: Customer Service Representative – International BPO (US Process) Location: Gurgaon Salary: Up to ?35,000 + Incentives Perks: Cab facility available for all shifts. Attractive performance based incentives. Qualifications: Graduate in any discipline. Must have proficiency in English. Experience:…
Roles and Responsibilities: Customer Care Executive International Voice Process Minimum 6 month experience in BPO sector mandatory. Location Gurugram Roles and Responsibilities: Preferred Profile: · Graduate and UG candidates both can apply. More preference will be given to graduates. ·…
Job Description Selling of financial Products/Insurance Policy to the leads given by the company. CRT OR CRT RM is a customer service Profile with Inbound Process. Interested leads will be provided by the company. No cold calling or random calling.…
Position Title: Customer Service / Customer Service RM Job Description: Managing the customer service process. Addressing and resolving customer complaints. Developing policies and procedures for service. Organizing training and standardizing service delivery. Assisting customers with queries related to financial products…
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in…
Customer Support, Customer Satisfaction, and Customer Service skills Phone Etiquette and Customer Experience knowledge Ability to effectively upsell and cross sell products or services Excellent interpersonal and communication skills Experience in a customer facing role is a plus HR Connect…
Respond promptly to customer inquiries. Resolve customer complaints and issues in a timely and professional manner. Escalate complex inquiries or unresolved issues to the appropriate department for further investigation. Maintain accurate records of customer interactions and transactions. Collaborate with other…
Job Responsibilities: Provide support to international customers via voice calls. Address customer queries related to products/services. Resolve issues promptly and ensure customer satisfaction. Maintain accurate records of customer interactions. Escalate complex issues to higher authorities as needed. Requirements: Excellent communication…
Transaction processing and making reach out calls to Insured/provider/facility according to standard work & SOP Prioritize transactions according to detailed guidelines to meet SLA Plans and prioritizes tasks and work responsibilities to achieve objectives Comprehending and responding to customer inquiries.…
PROFILE : CUSTOMER SERVICE( International VOICE PROCESS) LOCATION : GURGAON SHIFT : DAY SHIFT Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take home Experienced candidates can earn between 21,000 to 32,000 take home Immediate joiners…
WE ARE HIRING CUSTOMER SERVICE EXECUTIVE (International) QUALITIES & SKILLS Candidate must be comfortable in English Language. Candidate must have excellent communication skills. Candidates who stays near by Gurgaon or candidates who are comfortable for Gurgaon location can apply. Candidates…