Job Description: Inbound Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and…
eClerx is a leading global provider of business process management, automation, and analytics services to a number of Fortune 2000 enterprises across various industries. We work with leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure,…
eClerx is a leading global provider of business process management, automation, and analytics services to a number of Fortune 2000 enterprises across various industries. We work with leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure,…
The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with…
The candidate must possess in depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential…
• Working on back office and middle office processes for financial institutions • Handling different stages of client/product life cycle across stages KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage…
Job description Shift Timings Fixed Night Shifts | Management Level: Apprentice Analyst | Location: Airoli (Navi Mumbai)/ Exp: Fresher with no prior Work experience and no active PF ACC. Kindly mention HR Reference as "Samid Mirkar" on top of your…
Customer Operations –CHAT Associate Process Manager India Pune | Full time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 Specialisation – International BPO, Chat Process eClerx is looking to hire an experienced professional with 4 9…
We are seeking a seasoned professional with 15 20 years of extensive experience in leading large IT teams, specifically with a primary focus on End User Support. As the Director of IT Operations, the successful candidate will be responsible for…
We are seeking a seasoned professional with 15 20 years of extensive experience in leading large IT teams, specifically with a primary focus on End User Support. As the Director of IT Operations, the successful candidate will be responsible for…
The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on…
eClerx is a leading global provider of business process management, automation, and analytics services to a number of Fortune 2000 enterprises across various industries. We work with leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure,…
b' The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer centric organization and use innovative thinking frameworks to foster value added relations. With…
b' Analyst Roles & responsibilities: Working on back office and middle office processes for financial institutions Handling different stages of client/product life cycle across stages KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and…
JOB DESCRIPTION The candidate must possess in depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic,…
JOB DESCRIPTION Customer Operations Chat and Voice Process Senior Process Manager India |Full time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced professional with…
JOB DESCRIPTION The candidate must possess in depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic,…
JOB DESCRIPTION The candidate must possess in depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic,…
ABOUT THE TEAM eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world\'s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and…