• Listen to customers’ concerns, issues and questions • Resolve customers’ concerns and answer customers’ questions to your best ability • Maintain a positive attitude and calmly respond to customers’ complaints • Open new customer accounts • Attract customers by…
Ability to communicate with our global customers in both written and spoken French within corporate environmentMaking sure all queries are dealt with efficientlyCompleting daily reportsAttending daily team meetingsWorking to SLA agreementsBe proficient in and understand the print industry terminologySeek guidance…