Dylent Services

Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company…

Entering data into various computer systems and databases accurately and efficiently. Reviewing data for errors or inconsistencies and correcting them as necessary. Maintaining the integrity and security of all data entered. Monitoring and recording received data and source documents. Compiling,…

Insert customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors,…

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in…