Bikham Information Technology
At Bikhams technical support center, technical support outsourcing has long since evolved from simple call handling to business process re engineering. The IT Help Desk has expanded to the integrated Service Desk. We have proven our capabilities in strategic call center voice and non-voice technical support outsourcing, both onsite and offshore.
Global majors have not only dramatically reduced costs but have improved the quality of their services by outsourcing tech support to India. They have shown their confidence in the capabilities of Indian service providers with year-on-year repeat contracts. Bikham offers you superior technical support services with world- class help desk infrastructure, reliable telecommunication, quality and process maturity, voice support skills, and qualified engineers with technical and customer support skills.
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