A Digital Marketing Executive is responsible for planning, executing, and optimizing online marketing campaigns to promote a company's products or services. Key duties include formulating digital marketing strategies, managing social media presence, running paid ads on platforms like Google AdWords…
Answering inbound calls and making outbound calls to customers Providing accurate and timely responses to customer inquiries Troubleshooting and resolving customer issues Following communication scripts and established call procedures Documenting and recording customer interactions accurately Maintaining product or service knowledge…
Project managers are vital in steering projects to success in the fast paced business world. A Project Manager is responsible for guiding projects from start to finish, ensuring they are completed on time, within budget, and meet quality standards. Their…
Proven customer support experience or experience as a Client Service Representative Track record of over achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types…
Active listening: Counsellors must be attentive and empathetic listeners, able to understand clients' perspectives. Communication skills: They need to be able to communicate effectively both verbally and in writing. Problem solving skills: Counsellors must be able to help clients identify…