• Greet and welcome guests/visitors as soon as they arrive at the office • Direct visitors to the appropriate person and office • Answer, screen and forward incoming phone calls • Ensure reception area is tidy and presentable, with all…
1 Ageing should clear before ETA. 2 Open COD should close on next day. 3 Camera health check up and close those if found anything unhealthy. 5 Keep follow up with ground team for remarks before ETA for losses. 6…
b'Managing a team of representatives offering internal support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the…
b'1. Complete responsibility of inbound and Outbound of operation2. Daily call 9 AM with AOM and OM with regards to scorecard as per amazon target3. Responsible for Quality performance and customer experience of their territory4. Daily tracking of AOM and…