ABM Knowledgeware Ltd

Qualification: 1) Graduate / 3 years Diploma from Polytechnic in the field of IT/ Computer Science/ Computer Application. 2) Minimum 2 years of work experience handling help desk operations 3) Experience in ULB projects will be preferred Resource must be…

• Attend queries raised by the client. • Escalate unhandled issues to the L2 team. • Conduct Monthly ULB /PHEO/WATCO visits as required. • Drive adoption of SUJOG in their jurisdiction. • Train the ULB/department staff (technical personnel and end…